Past Events

  • Systems Approach to  Project Management

    Course Descriptions

    This course defines a holistic approach to project management for the development of new complex techno-centric systems. The emphasis is on the relationships and interconnections between project management processes and systems engineering processes for new complex systems. Specific topics include change management, strategy, project organization, team development, leadership styles, priorities, task development, scheduling, cost estimation, performance monitoring, constraint management, and project audits.

  • Using the Systems Thinking toolbox to tackle complexity

    As announced at SWISSED18, Professor Joseph Kasser will be leading a short workshop on how to use the Systems Thinking toolbox to tackle complexity. 

    To register for the event, email by 12:00 latest on the 6th September.  

    The event will be hosted at:

    Roche Diagnostics International Ltd

    Forrenstrasse 2

    CH-6343 Rotkreuz


  • Complexity in Project and Programme Management

    Course Descriptions

    The Cynefin framework has now been used around the world in contexts as diverse as the boardrooms of international fashion houses, software development teams and SWAT teams on the city streets. Decision-makers have applied it across all levels of organisation and in almost every industry.

    Dave Snowden, the founder of Cognitive Edge and creator of the Cynefin framework will be using this one day Master Class to show how in the discipline of Project and Programme Management, complexity can be reduced, managed and effectively controlled.


    Take the opportunity - meet internationally recognised speakers - meet the Swiss Society of Systems Engineering on September 3rd 2018 in Zurich!

  • Customer Journey Mapping

    Course Descriptions

    Customer journey mapping is a key part of developing and improving the customer experience, which is critical to long-term sustainable business relationships. The mapping process provides deep and actionable insights in to the customers touchpoints, which with digital services are becoming ever more critical and complex to manage in our multi-channel world. The process moves behind the rational swimlaning approach to process management, including emotional aspects.

  • Cradle-to-Grave: Equipment Life-Cycle Analysis

    Course Descriptions

    This workshop is based on the use of a total cost of ownership model that considers, in the main, the operational life of the equipment and the services that are needed to keep the equipment operational and relevant to the owner/operator of the equipment. The assumption is that around the business’ requirements (or mission) for equipment changes over time and that the technology around the equipment also changes. Using an avatar for the equipment and its cradle-to-grave life-cycle is built up.

  • RE'18 - 26th IEEE International Requirements Engineering Conference

    RE'18 will offer an extensive program of interest to academia, government and industry. It will include several distinguished keynote speakers and three conference days full of papers, panels, posters and demos. A series of exciting tutorials to develop skills in and advance awareness of requirements engineering practices is of particular interest to industry. Two days of workshops as well as doctoral symposium offer forums for participants to present cutting-edge techniques and approaches in particular fields.

  • A Systemic and Systematic Methodology for Solving Complex Problems

    Course Descriptions

    This course focuses on systems engineering as a systemic and systematic methodology for solving complex problems. The course discusses thinking, systems thinking as a way of understanding a situation and the benefits of going beyond systems thinking to determine the problem and solution.

  • INCOSE International Symposium 2018

    The INCOSE International Symposium 2018 will take place in Washingtton, D.C., USA.

    More information about the event can be found >>>here<<<.

  • Servitization: An Introduction

    Course Descriptions

    The transition of product-based business into a more balanced product and
    service business is in no way a simple change. It is not as simple as delivering new
    products to the market as it requires new processes and approaches that
    can run counter to the existing manufacturing businesses. The aim of this introductory two-day workshop is to introduce the reasons why services are important and then to provide examples of seven challenges that can prevent/ delay the delivery of new services.


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